Pawnbroking Complaints

Mallard Jewellers always tries to ensure that customers receive an excellent standard of service. However, we understand that sometimes something may go wrong and we have set out below how you should contact us if you are not satisfied. We will investigate all complaints diligently, fairly and free of charge, but if you remain dis-satisfied we will direct you to The Financial Ombudsman Service to appeal.

Please click on the link below to download the forms.

Pawnbroking Complaints .docx