Your fine jewellery holds precious memories and deserves expert care to maintain its brilliance and structural integrity. At Mallard Jewellers, we offer comprehensive jewellery repair, restoration, and professional cleaning services across our high street stores.
Whether your favourite ring needs resizing, a cherished heirloom requires careful restoration, or you simply want to bring back the original lustre of your diamonds, our experienced in-house specialists are here to help.
Our Expert Jewellery Repair Services
Every repair is handled with utmost precision, security, and attention to detail. We work on standard, vintage, and high-value pre-owned pieces crafted from yellow gold, white gold, platinum, and silver.
- Ring Resizing: Professional size adjustments for gold and platinum rings to ensure a comfortable, seamless fit.
- Stone Replacement & Claw Re-tipping: Securing loose gemstones and replacing missing diamonds or coloured stones to restore your piece to its original beauty.
- Chain & Bracelet Repairs: Expert soldering for broken chains, link adjustments, and clasp replacements.
- Professional Polishing & Clean: Removing everyday scratches and restoring the high-shine finish on precious metals.
- Rhodium Plating: Brightening faded white gold jewellery with a fresh layer of premium rhodium to revive its crisp, silver mirror finish.
- Safety & Security Checks: Thorough inspections of settings, hinges, and catches to prevent accidental loss.
In-Store Professional Jewellery Cleaning
Over time, everyday wear—alongside perfumes, lotions, and natural skin oils—can form a fine film over gemstones, dimming their natural brilliance.
Bring your jewellery into any of our high street branches for a professional cleaning service. Using specialised ultrasonic equipment and expert inspection techniques, we safely remove built-up grime, restoring the fiery sparkle to your diamonds and the deep lustre to your gold.

At-Home Care: Professional Cleaning Products In-Store
To help keep your collection looking immaculate between professional visits, we stock a range of specialist jewellery care products in all Mallard stores.
Pop into your local branch to speak with our team and purchase professional-grade care kits, including:
- Jewellery Polishing Cloths: Impregnated with anti-tarnish agents to quickly restore shine to gold and silver pieces.
- Specialist Cleaning Solutions: Gentle dips formulated specifically for gold, silver, and delicate precious gemstones.
- Gemstone & Diamond Cleaner Brushes: Convenient tools designed to clear away residue from hard-to-reach settings safely at home.

Visit Us In-Store for a Consultation
No appointment is necessary. Bring your jewellery into your nearest Mallard Jewellers store for a free, no-obligation assessment and repair quote from our friendly team.
Our Locations:
Basildon • Southend • Romford • Ilford • Leicester • Nottingham • Peterborough