Pawnbroking Loans


Mallards is a trading name of Cranbrook Jewellers Ltd and is authorised and regulated by the Financial Conduct Authority for consumer credit activities.

Full Permissions Number 739993

Pawnbroking Loans At Mallard Jewellers



Borrow £10 To £20,000 In Store Today

Against Your Gold Jewellery, Diamonds Or Prestige Watches

Including Rolex, Cartier And Breitling

- Confidential Service

-No Obligation Quotes

- Minimal Paperwork

                            -No Appointment Needed

Pawnbroking Complaints

   


A Pawnbroking Loan is a short-term loan (7 month contract) secured against items of gold, silver, diamond jewellery, quality watches.

The amount of the loan is dependent on the item(s) provided as security

Simply take an item of value in to your local Mallard branch, our trained staff will value your item and agree a loan amount with you that you feel comfortable about repaying.

We give you the cash and keep your items safe and secure until you come back to repay your loan.

During the term of the loan you can make payments of any amount and at any time to suit you. By making these payments you will reduce the cost of your loan.

When you make your final payment to repay the loan you will receive your item(s) back.

We now take debit card payments.We also take part payments on loans. These can be weekly, monthly or at any time to suit you, so spreading the cost makes it easier to redeem your items.

You need to be over 18

You will require two forms of identification to prove who you are and where you live. These can be a driving license, passport and a bank letter or council tax bill. Please contact your local store for full details.



In the event of you being unable to repay your loan, your item(s) will be sold in order to repay the amount outstanding. If the proceeds of the sale are greater than the amount due under the loan, including the costs incurred for selling the items, these monies will be repaid to you


If you do have a complaint, please fill in the attached form and email, phone or visit in store and we will be happy to help

How to make a complaint
Mallard Jewellers always tries to ensure that customers receive an excellent standard of service. However, we understand that sometimes something may go wrong and we have set out below how you should contact us if you are not satisfied. We will investigate all complaints diligently, fairly and free of charge, but if you remain dis-satisfied we will direct you to The Financial Ombudsman Service to appeal.

Mallard complaint form and procedure

Other useful links include:

If you are struggling with, or need some advice regarding debt please contact https://www.gov.uk/debt-advice

Mallards is a trading name of Cranbrook Jewellers Ltd and is authorised and regulated by the Financial Conduct Authority for consumer credit activities. Full Permissions Number 739993